FAQS

RetailGain is a retail automation platform designed for SME retailers in Saudi Arabia and Egypt. It combines e-commerce, POS, AI-driven stock ordering, and marketing automation under one unified solution, helping businesses streamline operations, reduce manual tasks, and boost revenue.
Our platform is ideal for small to mid-sized retailers—including grocery stores, fashion boutiques, F&B outlets, and more—seeking to optimize inventory, automate marketing, and offer localized payment and compliance (e.g., ZATCA in Saudi). RetailGain is also bilingual (Arabic/English), catering to the regional market effectively.
Our AI algorithms analyze sales data, seasonal trends, and product performance to predict stock needs in real time. RetailGain automatically generates low-stock alerts and can even trigger vendor reorders, reducing overstock and the risk of running out of popular items.
No special hardware is required—our Soft POS capability transforms any smartphone or tablet into a full-featured POS system. You can also choose to integrate RetailGain with compatible hardware if you prefer a dedicated setup.
We're ZATCA-compliant for Saudi Arabia and currently integrated with Paymob and Kashier. Our roadmap includes STC Pay, MADA, and Tabby—ensuring a wide range of local payment options for both Saudi and Egyptian markets.
RetailGain offers: WhatsApp/SMS campaigns, push notifications, AI-driven retargeting for customers who browse but don't buy, and personalized loyalty programs with points and coupons. These tools help you re-engage existing shoppers and attract new ones more effectively.
Yes, RetailGain's Merchant Dashboard lets you track inventory, sales, and marketing across multiple branches or e‑commerce sites from a single control panel.
Absolutely. Our real-time analytics provide insights into product performance, sales trends, and campaign effectiveness—helping you make data-driven decisions about restocking, promotions, and expansion.
While results vary, many SMEs see up to 10–30% reduction in labor expenses by automating manual tasks like invoice creation, stock checks, and marketing outreach. This frees your team to focus on customer service and growth rather than repetitive admin work.
We use a SaaS subscription model with tiered plans, allowing you to start with essential features (POS, e‑commerce) and scale up to include AI forecasting and advanced marketing tools. For specific pricing, please reach out via invest@retailgain.net or check our pricing page.
Yes, we offer personalized demos and pilot programs so you can test key features like POS, marketing automation, and AI stock ordering before committing to a plan.
We have a dedicated support team available via email at support@retailgain.net and phone/WhatsApp. Additionally, we provide knowledge base articles and tutorials for quick troubleshooting and best-practice guides.
We prioritize data security and privacy. All transactions and sensitive information are encrypted, and we regularly update our platform to comply with relevant data protection regulations in both Saudi Arabia and Egypt. We also employ industry-standard practices to ensure your business data stays confidential and safe.
Yes. Our team can help import your product listings, inventory records, and customer data to smoothly transition from your current system. Just let us know your requirements and we'll guide you through the process.
We're continually improving our AI forecasting and marketing automation features. In the near future, we'll offer deeper supplier integrations, more payment gateways, and advanced reporting dashboards—ensuring our platform keeps pace with the evolving needs of retailers in Saudi Arabia, Egypt, and beyond.

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AI-powered unified retail automation platform that streamlines inventory forecasting, POS & payment collection, e-commerce storefronts, and omnichannel marketing

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